Terms of Service

RESERVES & RARITIES, LLC

Effective Date: June 30, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “Customer,” “you,” or “your”) and Reserves & Rarities, LLC, a Texas limited liability company (“Reserves & Rarities,” “R&R,” “Company,” “we,” “our,” or “us”), governing your access to and use of the website located at www.reservesandrarities.com, including all related websites, mobile applications, content, services, products, and functionality made available through the platform (collectively, the “Services”).

BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY DISCONTINUE USE OF THE SERVICES.

Article I
Eligibility

1.1 Age Requirements

The Services are intended solely for individuals who are twenty-one (21) years of age or older.

By accessing or using the Services, you represent and warrant that:

1. You are at least twenty-one (21) years of age;
2. You have the legal capacity to enter into binding contracts;
3. You are legally permitted to purchase alcoholic beverages under applicable law; and
4. Any recipient of alcoholic beverages purchased through the Services is at least twenty-one (21) years of age.

We reserve the right to refuse service, cancel orders, terminate accounts, or request proof of age at any time.

Article II
Marketplace Relationship

2.1 Nature of Services

Reserves & Rarities operates an online marketplace and technology platform that facilitates the marketing, promotion, advertising, discovery, ordering, and payment processing of wine products and related goods offered by independently owned wineries and wine producers (“Wineries”).

2.2 No Winery Relationship

Except where expressly identified otherwise in writing, Reserves & Rarities:

1. Is not a winery;
2. Is not a wine producer;
3. Is not a bottler;
4. Is not a manufacturer;
5. Is not an importer;
6. Is not a distributor;
7. Is not a fulfillment provider;
8. Does not take title to winery inventory; and
9. Does not manufacture, store, or control products offered by participating Wineries.

2.3 Marketplace Facilitator Status

Reserves & Rarities acts solely as:

1. A technology provider;
2. A marketing platform;
3. A marketplace facilitator;
4. An order transmission service; and
5. A payment facilitation service.

The sale of wine products occurs between the Customer and the applicable Winery.

Article III
Winery Content and Product Information

3.1 Winery Responsibility

Each Winery is solely responsible for all information supplied to the Services regarding its products.

Such information includes, without limitation:

1. Product descriptions;
2. Tasting notes;
3. Vintage information;
4. Vineyard information;
5. Appellation information;
6. Awards and ratings;
7. Product images;
8. Pricing;
9. Inventory levels;
10. Availability;
11. Ingredient disclosures;
12. Production methods;
13. Sustainability claims;
14. Compliance disclosures; and
15. Any other product-related content.

3.2 No Verification

Reserves & Rarities does not independently verify Winery-provided information and makes no representation, warranty, or guarantee regarding the accuracy, completeness, legality, reliability, or fitness of such information.

3.3 No Endorsement

The display of any Winery, product, review, rating, award, certification, recommendation, or statement shall not constitute an endorsement, sponsorship, guarantee, or approval by Reserves & Rarities.

All such representations remain solely those of the applicable Winery or third-party source.

Article IV
Winery Compliance Responsibilities

4.1 Sole Winery Responsibility

Each Winery shall be solely responsible for compliance with all applicable federal, state, and local laws relating to:

1. Alcohol production;
2. Alcohol distribution;
3. Direct-to-consumer shipping;
4. Licensing requirements;
5. Tax collection and remittance obligations;
6. Label approvals;
7. TTB requirements;
8. Product recalls;
9. Product safety;
10. Advertising regulations;
11. Consumer disclosures;
12. Shipping restrictions; and
13. Age verification requirements.

4.2 Disclaimer of Compliance Responsibility

Reserves & Rarities assumes no responsibility for a Winery’s compliance or noncompliance with applicable laws or regulations.

Article V
Orders, Payments, and Fulfillment

5.1 Order Acceptance

All orders submitted through the Services are subject to review and acceptance by the applicable Winery.

No order shall be deemed accepted until the Winery confirms acceptance.

5.2 Fulfillment Responsibility

The applicable Winery shall be solely responsible for:

1. Inventory management;
2. Product availability;
3. Packaging;
4. Shipping;
5. Delivery;
6. Product quality;
7. Compliance verification;
8. Adult signature requirements; and
9. Customer service relating to winery products.

5.3 Payment Processing

Payments may be processed through third-party payment processors, including Stripe and affiliated financial institutions.

Reserves & Rarities shall not be responsible for:

1. Banking delays;
2. Processor outages;
3. ACH failures;
4. Chargeback determinations;
5. Fraud determinations;
6. Security incidents involving payment processors; or
7. Errors attributable to third-party payment providers.

5.4 Pricing Errors

We reserve the right to correct pricing errors, product descriptions, availability information, or other inaccuracies at any time, regardless of whether payment has already been submitted.

Article VI
Product Availability and Vintage Variations

6.1 Product Availability

All products are offered subject to availability.

Inventory levels, vintages, pricing, labels, packaging, and product characteristics may change without notice.

6.2 Vintage Variations

Wine is an agricultural product subject to natural variation.

Customers acknowledge that:

1. Vintage years may vary;
2. Labels may differ;
3. Packaging may change;
4. Product characteristics may vary between vintages or production lots; and
5. Images displayed on the Services may not precisely reflect delivered products.

Article VII
Returns, Refunds, and Cancellations

7.1 Winery Policies Govern

Returns, refunds, exchanges, damaged product claims, shipping claims, and replacement requests shall be governed by:

1. Applicable law; and
2. The policies of the selling Winery.

7.2 Facilitated Communications

Reserves & Rarities may assist in facilitating communications between Customers and Wineries but assumes no obligation to issue refunds, credits, replacements, or compensation.

Article VIII
Prohibited Uses

You shall not:

1. Use the Services for any unlawful purpose;
2. Violate any applicable alcohol-related law;
3. Interfere with the operation of the Services;
4. Introduce malicious software or code;
5. Scrape, harvest, or collect data from the Services;
6. Attempt unauthorized access to any systems;
7. Misrepresent your identity or age; or
8. Use the Services in any manner that may damage Reserves & Rarities or participating Wineries.

We reserve the right to suspend or terminate access for violations of this Article.

Article IX
Third-Party Services

The Services may integrate with or provide access to third-party services, including payment processors, wineries, shipping providers, compliance services, software providers, and other vendors.

Reserves & Rarities does not control and is not responsible for the availability, reliability, security, functionality, or performance of any third-party service.

Your use of such services may be subject to separate agreements and policies.

Article X
Disclaimer of Warranties

THE SERVICES, CONTENT, PRODUCTS, INFORMATION, AND MARKETPLACE ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESERVES & RARITIES DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING:

1. MERCHANTABILITY;
2. FITNESS FOR A PARTICULAR PURPOSE;
3. TITLE;
4. NON-INFRINGEMENT;
5. PRODUCT QUALITY;
6. PRODUCT AVAILABILITY;
7. ACCURACY OF WINERY INFORMATION;
8. REGULATORY COMPLIANCE OF WINERIES; AND
9. UNINTERRUPTED OPERATION OF THE SERVICES.

WE DO NOT WARRANT OR GUARANTEE THE ACCURACY OF ANY WINERY-PROVIDED INFORMATION.

Article XI
Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, RESERVES & RARITIES SHALL NOT BE LIABLE FOR:

1. Winery conduct;
2. Winery representations;
3. Product defects;
4. Product contamination;
5. Product recalls;
6. Labeling errors;
7. Shipping delays;
8. Regulatory violations;
9. Tax liabilities;
10. Inventory inaccuracies;
11. Fulfillment failures; or
12. Any acts or omissions of participating Wineries.

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF RESERVES & RARITIES EXCEED THE GREATER OF:

1. ONE HUNDRED DOLLARS ($100.00); OR
2. THE AMOUNT OF FEES ACTUALLY RETAINED BY RESERVES & RARITIES IN CONNECTION WITH THE TRANSACTION GIVING RISE TO THE CLAIM.

UNDER NO CIRCUMSTANCES SHALL RESERVES & RARITIES BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

Article XII
Indemnification

You agree to defend, indemnify, and hold harmless Reserves & Rarities, its affiliates, managers, officers, directors, employees, contractors, agents, successors, and assigns from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

1. Your use of the Services;
2. Your violation of these Terms;
3. Your violation of applicable law;
4. Your infringement of any third-party rights; or
5. Any false information submitted by you.

Article XIII
Force Majeure

Reserves & Rarities shall not be liable for any delay, interruption, or failure to perform arising from causes beyond its reasonable control, including:

1. Natural disasters;
2. Weather events;
3. Government actions;
4. Regulatory changes;
5. Labor disputes;
6. Transportation disruptions;
7. Cybersecurity incidents;
8. Internet outages;
9. Payment processor failures;
10. Winery operational failures; or
11. Supply chain disruptions.

Article XIV
Governing Law

These Terms shall be governed by and construed under the laws of the State of Texas, without regard to conflict-of-law principles.

Article XV
Dispute Resolution

15.1 Mandatory Arbitration

Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively by binding arbitration administered by the American Arbitration Association (“AAA”) under its applicable rules.

15.2 Venue

Any arbitration shall occur in Tarrant County, Texas.

15.3 Waiver of Jury Trial

THE PARTIES KNOWINGLY AND VOLUNTARILY WAIVE ANY RIGHT TO A JURY TRIAL.

15.4 Class Action Waiver

ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY.

NO PARTY MAY PARTICIPATE IN A CLASS ACTION, MASS ACTION, REPRESENTATIVE ACTION, OR CONSOLIDATED PROCEEDING.

Article XVI
Electronic Communications

You consent to receive communications electronically.

Electronic records, signatures, agreements, notices, disclosures, and communications shall satisfy any legal requirement that such communications be in writing.

Article XVII
Modifications

Reserves & Rarities may modify these Terms at any time by posting revised Terms on the Services.

Continued use of the Services after modifications become effective constitutes acceptance of the revised Terms.

Article XVIII
Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

Article XIX
Entire Agreement

These Terms, together with any policies incorporated herein by reference, constitute the entire agreement between the parties concerning the Services and supersede all prior agreements and understandings.

Article XX
Contact Information

Reserves & Rarities, LLC
Email: contact@reservesandrarities.com
Website: www.reservesandrarities.com